metafour wrote:ekw808 wrote:I never received an email from you, my email is ******@gmail.com. But I did get in contact with oneproduct and he was not able to pick up the cases as they were not ready yet. =/
Hmm, I sent it to the address I received a Paypal payment from a while back but it doesn't match this one. No worries since you got in touch with him. I would be calling them out on this. They have failed to meet deadlines numerous times now. It's really not that many cases so I don't understand why they are holding back on finishing the work. Regardless of the size of the order compared to what they may normally do they accepted the job and need to complete it in a timely fashion.
Yea, it's pretty shitty on their end to keep putting it off. Worse yet, they keep telling me that it will be ready on specific dates and then not actually having it ready. I've wasted days keeping myself available to pick them up, just waiting for their call. Then instead of calling me to let me know it won't actually be ready, they leave it to me to get back in contact with them again to badger them about it.
If it isn't actually done, I would prefer to just hear that and be told when it would actually be ready for instead of rushing out to you guys to tell you that it's almost ready only to have them take it back. It really sucks and I can't really do anything in retribution except to not work with them in the future.
I seriously can't understand what the hell they are doing that's stopping them from completing the finishing and anodizing, particularly since they already showed me some that went through finishing. I'm really sorry about how long this is taking guys, I'm just as frustrated as I'm sure some of you understandably are.