prava wrote:Thanks for all the time you are taking to make this,
sixty
It turned out more work than I expected, but I am happy, as long as the communitiy is
prava wrote:
I have one question, and one suggestion:
Question: as different mecanisms have different ETA's (any confirmation on them?) I believe you will wait until you have all the keyboards one user required in order to send them together. Am I correct?
I'm not sure on this myself yet - I hope to be receiving the ones with the faster production time first in a separate shipment. Since our order will be needed to be split into several orders anyway, it might just work out that way!
prava wrote:
Suggestion: it would be chaos if DHL started messing around losing stuff...so I believe the best thing would be only to offer the trackable-insurance shipment: cost raise goes up between 4 and 7% between size order (well, less if you asked for more than 2 keyboards), which is nothing, and you get to do less work (by only using one shipping option), and we are all insured that the transaction will end as we expect.
Right - This is already the case, since the "Nachweis" allows me to prove that the parcel has been sent. It just is not trackable online, but might still be trackable by phone in some cases. Some people (one?) asked for me to offer totally uninsured shipping, which I of course would never do, since it can get me into a lot of trouble in case of a second DHLpocalypse or by simply running into a scammer.
prava wrote:
PS: another thing, will you check the keyboards before sending them? I know this will be a PITA, but I would pay an extra just to make sure they keyboards are fully functional as it would be a huge problem if we found out they were not once we got them here.
Yes. I will check the keyboards before sending them out for technical defects. I will not be able to check every single switch of every single MX Blue board to see if it clicks, but I will do a general quality control. If there turn out to be bad boards on arrival, I will handle the RMA with the VorTex guys or in some cases (broken switch or similar) repair the keyboard myself if possible.