PM notification issue

[kbdfr]

I ceased receiving email notifications of incoming PMs although my preferences in my user control panel have not changed (both boxes for "Someone sends you a private message" are checked in Board Preferences > Edit notification options)

[Muirium]

Let me test that…

Mine was working as of Friday. But I have heard people complaining theirs aren’t.

[Muirium]

Ding ding! PM test success on my side, but still an email failure for our Tipro correspondent.

The whole system is still working for me. Strange. Resetting your account preferences may help. Seems like a database thing, given it hitting some user accounts but not others.

[webwit]

Had the same problem, my email server logged:

Code: Select all

vent:	rejected rejected
Sender User:	-remote-
Sender Domain:	
From Address:	no-reply@deskthority.net
Sender:	
Sent Time:	Apr 19, 2021, 6:40:18 PM
Sender Host:	mech.deskthority.net
Sender IP:	159.69.68.22
Authentication:	unauthorized
Spam Score:	0
Recipient:	xxx@xxx.yyy
Delivered To:	
Delivery User:	xxx
Delivery Domain:	xxx.yyy
Router:	reject
Transport:	**rejected**
Out Time:	Apr 19, 2021, 6:40:18 PM
ID:	1lYWx0-000Cvs-HJ
Delivery Host:	mech.deskthority.net
Delivery IP:	159.69.68.22
Size:	0 bytes
Result:	Sender verify failed

[XMIT]

See also viewtopic.php?f=17&t=25675 .

[Muirium]

Um… Kbdfr!

Screenshot 2021-06-03 at 12.16.02 pm.jpg (92.78 KiB) Viewed 14110 times

Test inconclusive!

[kbdfr]

I had unchecked the wrong box, pls try again.

[Bjerrk]

Gave it a go.

[kbdfr]

If I remember correctly what I did, checking and saving, and then unchecking and saving again, the option "users can contact me by email" in the User Control Panel under "Edit global settings" now allows me to again get PM notifications per email.

Thanks, Mu and Bjerrk!

[Edited for clarity.]

[Muirium]

You're welcome, you lickable bar of mechanical choc!

My settings remain unchanged: user email, admin email, and private messages are all allowed. But yes, toggling made sense for you.